I love the variety and complexity of my work. Every day is different and an opportunity to help and support someone, to provide comfort during one of life’s most difficult times. That is very special to me and why I come to work each day. We receive wonderful letters of appreciation and verbal thanks on almost a daily basis and so I also find this work very satisfying on a deep personal level. I am very fortunate to work with wonderful caring people. Each contributes greatly to what we do and I am grateful to each and every one of them.
I am very involved with our community having served on the CentaCare Board for over 12 years, The Toowoomba Hospice Board for 5 years, the Zonta Club of Toowoomba Board for 2 years and as a past Treasurer of the Board of the Australian Funeral Directors Association, Queensland division. As well as a member of various other groups in Toowoomba, I also present educational sessions to many other groups, clubs and staff members of Nursing Homes, Hospitals etc every year.
I enjoy spending my spare time with family and friends (often in various coffee shops!) or escape into the garden. Recently I decided to try something new so I am learning dancing, which I thoroughly enjoy.
My parents were both Funeral Directors, now retired, and although I originally worked as a teacher, I was drawn to Funeral Care and I am passionate about the work we do. For me, I couldn’t imagine working anywhere else or doing anything else. I feel this is very special work and a honour and a privilege to work with our client families.

Read Less

I have always been drawn to roles working with people in need such as chaplaincy, pastoral care and managing non-profit organisations caring for youth and children. Working as a Location Manager at Australian Heritage Funerals is the perfect combination of my previous pastoral care and leadership experience.

I love this industry and the team I work with. Compassion, professionalism, kindness, respect, and dignity for all are key values that are reflected each day in the way our team engages with client families and cares for the deceased in our care. We have the honour of meeting and working with so many amazing people. I treasure the moments I share with client families, sharing precious memories during funeral arrangements, laughing at hilarious anecdotes shared, shedding tears together as we farewell a much-loved family member together – celebrating life.

Funeral service has taught me that life is a precious gift and I cherish my relationships with my children, friends, and family. I enjoy running, bike riding, watching movies and reading and, when I have the opportunity, I love escaping into nature: the bush, the mountains, or the beach.

Read Less

I felt I wanted to assist others. I am extremely passionate about my work and gain great satisfaction in my job and the feedback I receive from clients is always testament to this! I love the variety of tasks and the complexity of the details. I feel fulfilled at being able to help others through one of life’s most difficult of times. Don’t get me wrong there can be challenging times, but the Australian Heritage Funerals team is second to none, everyone is extremely hands on, considerate and helpful, and I see them all as an extension of my immediate family. During my spare time, outside of work hours, I enjoy the simple pleasures in life, family get togethers, gardening, walking and reading.

Read Less

My respect for all forms of life, radiates into a comforting respect and deep compassion for the bereaved family and friends, and for the person who has died. I believe that the family environment created by the team at Heritage allows for personal ties with each and every family.

In my spare time, I love cycling, hiking, travelling, gardening, joinery and reading.

Read Less

I am blessed now to be part of the team at Australian Heritage Funerals. It is the relationships I get to build with people that is the true highlight of my job – the aspect of this work that gives me the most joy. It involves uniting empathy and helping lessen people’s burdens in difficult circumstances; a blessing I so appreciate. In my spare time I like to walk, spend time with my two dogs, Max and Brenner and I am a member of a wonderful local church. I also love to sing and am part of the Toowoomba Gospel Choir. I often get asked how I can be around grief all day and I tell people that to help someone celebrate a loved one’s life, by planning their funeral, is as important as celebrating the milestones we share with those we love when they’re alive. The things I love most about Heritage Funerals are the wonderful family I get to work with and that I get to experience every part of the work we do.

Read Less

I just love working in this role because I can provide compassion, dignity and care for people in need and during what may be some of the worst time in the lives, the passing of a loved one. In my spare time I like to spend time with his family and friends.

Read Less

The funeral industry is one that is filled with opportunities to positively impact and support people at a time of their life when they need it most. I feel like I am making a significant contribution to supporting people through their journey with grief. The work I do is rewarding, I am passionate about it and that it helps people. It doesn’t get much better than that!
We, Heritage Funerals staff, are always looking for opportunities to continuously improve and provide authentic, holistic and genuine care to the people in our community at a time when they need it the most. We are one big family here, and we aim for people to feel as though they are a part of that family, when they engage our services.
People often ask me “Isn’t your job hard or sad?” There are defiantly elements of the role that are challenging and emotive, however I feel I am in a privileged position to help people, so the positives certainly outweigh the negatives.
In my free time, I enjoy camping and visiting islands with my family and going anywhere there is a 4WD track to explore.

Read Less

as they experience deep loss. The attraction for me to join Australian Heritage Funerals is its family ethos, professional commitment and the personal engagement in the journey of those who are grieving, offering comfort and assurance, whilst giving meticulous attention to detail in the preparation of the service. I really appreciate the family atmosphere of Heritage and the close camaraderie with my co-workers. In my down time, I enjoy camping with my family and bike rides with my wife.

Read Less

I find in this position, time flies by and the role is so varied, that before I know it, another day is done. I often get asked by friends and colleagues, “How do you do it?” My answer is simple, I enjoy the fact that what I do is meaningful and to receive feedback from family members such as “Mum hasn’t looked this beautiful since…” and “You have been a wonderful help with…” makes it all worthwhile.

Read Less